Most items purchased from tantraaonline.in may be returned for a full refund, less shipping charges, within 7 calendar days of the date they were shipped to you. Custom ordered items and gift cards cannot be returned for a refund for any reason.

If you want to return an item to tantraaonline.in, please contact our refunds department for a Order Number prior to returning your item. You can contact us by e-mail at aashishpassi@gmail.com or call us at +91-98159 00424. Any items you try to return to us without a valid Order No. will be shipped back to you at your cost and expense.

In order to receive a refund on an item:

  • The item must be unopened, and in new and resalable condition.
  • The item must have all original packaging, parts and accessories.
  • If an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap.
  • the item must not be a custom product or gift card.

We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.